Privacy Policy

Privacy Policy

Introduction

This Privacy Policy explains how we collect, use, and protect your information when you use our mobile phone review and e-commerce website.

Information We Collect

Personal Information

When you visit our website or make a purchase, we may collect:

  • Contact Information: Name, email address, phone number, shipping address
  • Payment Information: Credit card details, payment method preferences (processed securely through our payment partners)
  • Account Information: Username, password, order history
  • Communication Data: Messages, reviews, feedback you provide

Automatically Collected Information

  • Device Information: IP address, browser type, operating system
  • Usage Data: Pages visited, time spent on site, click patterns
  • Cookies and Tracking: We use cookies to improve your browsing experience
  • Location Data: General geographic location for shipping and local pricing

How We Use Your Information

Primary Uses

  • Order Processing: To process and fulfill your mobile phone purchases
  • Customer Service: To respond to inquiries and provide support
  • Product Reviews: To display customer reviews and ratings
  • Price Updates: To notify you about price changes on products you’re interested in
  • Marketing Communications: To send promotional offers and newsletters (with your consent)

Secondary Uses

  • Website Improvement: To analyze user behavior and improve our services
  • Fraud Prevention: To detect and prevent fraudulent transactions
  • Legal Compliance: To comply with applicable laws and regulations

Information Sharing and Disclosure

We Share Information With:

  • Payment Processors: Secure payment gateways for transaction processing
  • Shipping Partners: Delivery companies for order fulfillment
  • Business Partners: Authorized mobile phone dealers and manufacturers (for pricing and availability)

We Do Not Share:

  • Personal information with unauthorized third parties
  • Payment details beyond secure payment processing
  • Customer data for unsolicited marketing by other companies

Data Security

Security Measures

  • SSL Encryption: All data transmitted is encrypted using industry-standard SSL
  • Secure Storage: Personal information is stored on secure servers
  • Access Controls: Limited access to personal data on a need-to-know basis
  • Regular Updates: Security systems are regularly updated and monitored

Data Retention

  • Account Information: Retained while your account is active
  • Order History: Kept for 7 years for tax and legal purposes
  • Marketing Data: Retained until you unsubscribe or request deletion

Your Rights and Choices

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data (subject to legal requirements)
  • Opt-out: Unsubscribe from marketing communications
  • Data Portability: Request your data in a portable format

How to Exercise Your Rights:

  • Email us: [your-email@phonereviewhr.com]
  • Contact Form: Use our website contact form
  • Phone: Call our customer service at [your-phone-number]

Cookies Policy

Types of Cookies We Use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how you use our site
  • Marketing Cookies: Used to show relevant advertisements
  • Preference Cookies: Remember your settings and preferences

Cookie Management:

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Third-Party Services

We Use:

  • Google Analytics: For website traffic analysis
  • Facebook Pixel: For advertising and retargeting
  • Payment Gateways: JazzCash, EasyPaisa, Bank transfers
  • Review Platforms: For customer review management

These services have their own privacy policies, which we encourage you to review.

Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete the information immediately.

International Data Transfers:

  • Standard Contractual Clauses
  • Adequacy Decisions
  • Your Explicit Consent

Changes to Privacy Policy

Notification of Changes:

  • Website Notice: Posted on our website
  • Email Notification: Sent to registered users
  • Effective Date: Changes take effect 30 days after posting

Contact Information

For Privacy-Related Questions:

PhoneReviewHR Privacy Team

Business Information

  • Company Name: PhoneReviewHR
  • Location: Pakistan

Compliance

  • Pakistani Data Protection Laws
  • International Privacy Standards
  • E-commerce Regulations
  • Google Merchant Center Requirements

By using our website, you consent to this Privacy Policy. Please review it regularly for updates.

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